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Terms of Service
Last Updated: March 06, 2025
Welcome to SimpleUP! Leads ("Service"), an AI-powered lead generation and outreach platform. By accessing or using our Service, you ("User" or "you") agree to be bound by the following terms and conditions ("Terms"). Please read these Terms carefully.
1. Acceptance of Terms
By using SimpleUP! Leads, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.
2. Service Description
SimpleUP! Leads provides a platform that helps businesses identify potential customers, qualify leads, and automate outreach using AI-driven tools. The service includes access to lead search, AI-driven personalization, and multi-channel outreach capabilities.
3. Subscription and Payments
Subscription: The Service is offered on a subscription basis with various plans, as detailed on our pricing page.
Automatic Renewal: Subscriptions automatically renew until cancelled. You will be billed periodically based on your selected plan.
Payment Information: By subscribing, you agree to provide accurate and complete payment information. You authorize us to charge your payment method for all fees associated with your subscription.
Third-Party Processing: You acknowledge that your payment information may be provided to third-party payment processors for billing and subscription management.
Failure to Pay: If any payment fails, we reserve the right to deny access to the Service until payment is successfully processed.
4. Credits
SimpleUP! Leads utilizes a credit system. Credits are consumed when using the software's search and AI features.
The number of credits used depends on the specific search or AI feature.
Credits may roll over, depending on the selected plan.
No Refunds: Given the nature of the Service, we do not offer refunds for credits already consumed. Upon cancellation, any unused credits will not be refunded.
5. Cancellation
You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will terminate at the end of your current billing cycle.
6. Fee Changes
We reserve the right to change our subscription fees at any time. For existing customers, we will provide reasonable prior notice of any change in subscription fees to give you an opportunity to terminate your subscription before such change becomes effective.
7. Compliance
You agree to comply with all applicable laws and regulations, including anti-spam laws such as the CAN-SPAM Act, CASL and GDPR. You are solely responsible for ensuring that your use of the Service is compliant with these laws.
8. Account Security
You are responsible for maintaining the security of your account and password. You are liable for all activities conducted through your account. Notify us immediately of any unauthorized access or use of your account.
9. Copyright and Intellectual Property
All content and materials provided through the Service, including software, logos, and trademarks, are the property of SimpleUP! Leads or its licensors and are protected by copyright laws. You may not reproduce, modify, or distribute any content from the Service without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by applicable law, SimpleUP! Leads shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
11. Indemnification
You agree to indemnify and hold harmless SimpleUP! Leads and its affiliates, officers, agents, and employees from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of any material changes, and your continued use of the Service after such changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.
14. Contact Information
If you have any questions about these Terms, please contact customer support.
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