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SimleUP! LEADS

Privacy Policy

Last Updated: November 22, 2024

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number)

  • Account credentials

  • Payment information

  • Communications with us

  • Any other information you choose to provide

2.2 Automatically Collected Information

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent, interaction patterns)

  • Cookies and similar tracking technologies

  • Location data

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services

  • Process transactions

  • Send administrative information

  • Improve our services

  • Analyze usage patterns

  • Detect and prevent fraud

  • Comply with legal obligations

4. Analytics and Tracking

We use various analytics tools to understand how users interact with our services. This includes:

  • Website analytics

  • Performance monitoring

  • User behavior analysis

  • Traffic patterns

  • Conversion tracking

5. SMS Communications Consent

By providing your mobile phone number, you expressly consent to receive text messages, including automated and recurring messages, from us or our service providers. Message and data rates may apply. Consent to receive SMS messages is not required to make purchases or use our services. You may opt out by:

  • Replying STOP to any message

  • Adjusting communication preferences in your account

  • Contacting our customer service

6. Artificial Intelligence Interactions

You acknowledge and consent to interactions with our AI systems across various channels:

  • AI-powered customer service via webchat

  • Automated email responses

  • AI-assisted voice calls

  • SMS communications

  • Personalized recommendations

These AI systems may:

  • Process your data to provide responses

  • Generate automated communications

  • Learn from interactions to improve service

  • Share data with human operators when necessary

You maintain the right to:

  • Request human intervention

  • Opt out of AI communications

  • Access data processed by AI systems

7. Information Sharing

We may share your information with:

  • Service providers

  • Business partners

  • Legal authorities when required

  • Affiliated companies

  • Third parties with your consent

8. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption

  • Access controls

  • Regular security assessments

  • Secure data storage

9. Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent

  • Request data portability

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

11. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or email.

13. Contact Us

For questions about this Privacy Policy or our practices: 1 (647) 371 0704

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